You have changed your domain name or acquired a new one. You are not sure what needs to be configured in Exclaimer Cloud to ensure that the new domain is synchronized and that signatures are added to the email messages.
No changes need to be made in Exclaimer Cloud, provided that:
- Data synchronization has been completed (this occurs automatically once a day but can be forced if required).
- The new or modified domain has been added to the same Microsoft 365 tenancy that was used when signing up for Exclaimer Cloud.
- Messages are routed through the Exclaimer send connector in Micorosft 365 (this is a standard setup so unless you have actively changed this setting, it will be correct).
How to do a manual data synchronization