You are using Exclaimer Cloud, and you notice that there is double-line spacing within your email signature. You are not sure where it is coming from?
The typical issue that causes this is where the recipient replies from their email account. The mail client they are using adds its own line-height value to the email signature, causing it to display with double-line spaces.
To resolve this issue:
- Select the outermost layer of the signature template and ensure that you set a Line Height value 2pts larger than the Font Size.
For example, if your Font Size is 11pts, then you will need to set the Line Height value to 13pts:
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Why cannot I open my template in the new UI?
Why is the 'drag and drop editor' not working for me?
Why are images in my signature missing or have become attachments?
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What are the different signature elements?