Description

This feature allows you to enable an email signature that may have been previously disabled. 

By default, when you create a new signature it is disabled. In order to use the new signature, you have to enable it.

Also, there can be a scenario where you would have previously disabled a signature (instead of deleting it) as you didn't want to use it at that time. Now that you want to start using it again, you will need to enable the signature.

This topic describes the steps on how you can enable (and if required, disable) a signature either for server-side or client-side deployment or in some cases both.   
 
Server-side deployment: Signatures are applied once the message has been routed to Exclaimer Cloud. As the signature is applied once the message has been sent, you will not be able to see the signature whilst composing your email. Signatures will be applied to messages sent from any device, including mobiles.

Client-side deployment: Signatures are synchronized to Microsoft 365 (Outlook) where they are visible whilst composing your email.

Pre-requisites

To enable or disable server-side or client-side signatures, you need to:

• Configure your Exclaimer Cloud - Signatures for Microsoft 365 subscription.
  
  
  • If you haven't already configured your Exclaimer Cloud - Signatures for Microsoft 365 subscription, you will be displayed with the CONFIGURE options to allow you to configure your subscription as required.
    
    
  • If you have already configured your Exclaimer Cloud - Signatures for Microsoft 365 subscription then at a glance, you can see which option is enabled for the selected signature and if required, make the necessary changes.

How to access it?

To access the Enable tab: 

1. From the All Signatures tab, select the signature you want to enable, then click Manage.
   
   The selected signature window is displayed.
   
   
2. Select the Enable tab to enable the selected signature for server-side or client-side deployment.
   
   
   The above screenshot displays the configuration options for the server-side and client-side - this means that the Exclaimer Cloud - Signatures for Microsoft 365 subscription has not been previously configured.
   
   NOTE: The CONFIGURE option is displayed only if you haven't already configured your Exclaimer Cloud - Signatures for Microsoft 365 subscription.

Testing signature

To save and test your signature:

1. Click SAVE & TEST SIGNATURE. 
   
   
2. The Signature Rules Tester screen is displayed.
   
   - In From: enter the sender's email address.
   
   - In To: enter the recipient's email address.  
   
   - Click TEST to test the signature.
   
   - If you wish to make further changes to this signature design, click EDIT DESIGN. 
   
   - If you wish to edit the signature rules, click MANAGE.
   
   - If you want to view this Test signature via email, click SHARE VIA EMAIL.
   
   

Enabling signatures for server-side  

To configure (if not already done before) and enable selected signatures for server-side deployment:

1. From the Enable tab, within Apply to emails from all devices, including mobiles (Microsoft 365) option, click CONFIGURE.
   
   NOTE: The CONFIGURE option is displayed only if you haven't already configured your Exclaimer Cloud - Signatures for Microsoft 365 subscription.
2. You are directed to the Configuration section, where you can configure server-side signatures.
   
   
3. Once you have successfully configured the server-side signatures, you are directed back to the signatures list. Navigate your way and select the Enable tab again. 
   
4. Now, to enable server-side signatures, select the Apply to emails from all devices, including mobiles (Microsoft 365) option.
   
   Immediately, the status of the required option changes from 'Not Enabled' to 'Enabled'.
   
   
   If you want to disable it then untick the option.

Enabling signature for client-side

To configure (if not already done before) and enable selected signatures for client-side deployment:

1. From the Enable tab, within See before you send in Outlook (Windows and macOS) and Apple Mail option, click CONFIGURE.
   
   NOTE: The CONFIGURE option is displayed only if you haven't already configured your Exclaimer Cloud - Signatures for Microsoft 365 subscription.
2. You are directed to the Configuration section, where you can configure client-side signatures.
   
   
3. Once you have successfully configured the client-side signatures, you are directed back to the signatures list. Navigate your way and select the Enable tab again. 
   
   
   
4. Now, to enable client-side signatures, from the Enable tab, select the See before you send in Outlook (Windows and macOS) and Apple Mail option. Immediately, the status of the required option changes from 'Not Enabled' to 'Enabled'.
   
   If you want to disable it then untick the option.
   
   
5. Additional options associated with the client-side deployment are now enabled. You can now, by default, set:
   - Signature on all New Messages
   - Signatures only on Replies and Forwards.

Downloading client-side email agent

To download the client-side agent for both Windows and macOS: 

1. Click the link provided to download the Exclaimer Cloud Signature Update Agent. This will allow you to synchronize signatures directly with the user's Outlook, on both Windows and macOS as well as Apple Mail.
   
   The Exclaimer Cloud Signatures webpage is displayed. You can download the client-side update agent for Windows and macOS.
   
   NOTES:  For more information on the Outlook Add-in, see:
   How to use the Exclaimer Cloud Outlook Add-in.
   How to deploy Exclaimer Cloud Outlook Add-in to your environment.
   How to install Exclaimer Cloud Outlook Add-in for a single user.

2. As required, you can either download the Windows agent or the macOS agent. 

   When the installation is complete, you will be asked to provide your Microsoft 365 email address and password. The agent will use these credentials to authenticate and download the appropriate signatures. Thereafter, the agent will run silently in the background. But, if you change your password at a later date, you may be asked to re-enter your details.