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Enable Signatures

Payal Arya
  • Updated

    • Description

    This feature allows you to enable an email signature that has been previously disabled. 
    By default, when you create a new signature it is disabled. In order to use the new signature, you have to enable it.

    Also, there can be a scenario where you would have previously disabled a signature (instead of deleting it) as you didn't want to use it at that time. Now that you want to start using it again, you will need to enable the signature.

    This topic describes the steps on how you can enable (and if required, disable) a signature either for server-side or client-side deployment or in some cases both.   

    Server-side deployment: Signatures are applied once the message has been routed to Exclaimer Cloud. As the signature is applied once the message has been sent, you will not be able to see the signature whilst composing your email. Signatures will be applied to messages sent from any device, including mobiles.
    Client-side deployment: Signatures are synchronized to Microsoft 365 (Outlook) where they are visible whilst composing your email.
    NOTE: Any changes you make on this screen will not be applied until you click Save Changes. You can also edit the different rules, across multiple tabs, before you save the changes.
     

    How to access it?

    To access the Enable tab:

    1. From the All Signatures tab, select the signature you want to enable, then click Manage.

      The selected signature window is displayed.

    2. Select the Enable tab to enable the selected signature for server-side or client-side deployment.



      At a glance, you can also see which option is already enabled for the selected signature. In the above screenshot, both the client-side and the server-side options are not enabled for the selected signature.    

    Enabling signature for server-side  

    To enable the selected signature for server-side deployment:

    1. From the Enable tab, select the Apply to emails from all devices, including mobiles option.
      Immediately, the status of the required option changes from 'Not Enabled' to 'Enabled'.


      If you want to disable it then untick the option.

    Enabling signature for client-side

    To enable the selected signature for client-side deployment:

    For client-side deployment, you will need Microsoft Outlook installed. Click the link to Download and install Microsoft Outlook. 
    1. From the Enable tab, select the See before you send (Outlook) option. Immediately, the status of the required option changes from 'Not Enabled' to 'Enabled'.

      If you want to disable it then untick the option.

    2. Additional options associated with the client-side deployment are now enabled. You can now, by default, set:
      - Signature on all New Messages
      - Signatures only on Replies and Forwards.

    Downloading client-side email agent

    To download the client-side agent for both Windows and macOS: 

    1. Click the link provided to download the Exclaimer Cloud Signature Update Agent. This will allow you to synchronize signatures directly with the user's Outlook, on both Windows and macOS as well as Apple Mail.

      The Exclaimer Cloud Signature Update Agent webpage is displayed with two download options: Windows and macOS.

    2. As required, you can either download the Windows agent or the macOS agent.

      When the installation is complete, you will be asked to provide your Microsoft 365 email address and password. The agent will use these credentials to authenticate and download the appropriate signatures. Thereafter, the agent will run silently in the background. But, if you change your password at a later date, you may be asked to re-enter your details.

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