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What's new in this release?

Payal Arya
  • Updated

    • 20th April 2022

    What's New?

    Exclaimer Cloud renamed to Exclaimer Signature Management Cloud

    New solutions:

    Exclaimer Marketing Cloud 

    Exclaimer Signature Appointments Power Up 

    Exclaimer Signature Feedback Power Up 

    Affects

    All Exclaimer Cloud subscriptions

    Users

    All users

    Description

    Today we’re excited to unveil the exciting future of Exclaimer. Our brand new website is live alongside a new look and feel for Exclaimer.

    In addition, we have launched Exclaimer Signature Marketing Cloud, a new solution that will allow you to further exploit the marketing potential of your email signatures, unlocking further means to use email signatures as a digital communications channel.

    You can upgrade to the Exclaimer Signature Marketing Cloud and gain access to new advanced scheduling options, the ability to rotate through promotional banners and innovative means to manage user information. Additionally, you will benefit from analytics dashboards to track the effectiveness of your email signature strategy, including insight into campaign performance. In a global first, this solution also allows you to quantify the monetary value of email signature campaigns using the new Exclaimer Signature Equivalent Advertising Value metric.

    Alongside the Exclaimer Signature Marketing Cloud, we are launching two Power Ups, the Exclaimer Signature Appointments Power Up and the Exclaimer Signature Feedback Power Up.

    The Exclaimer Signature Appointments Power Up allows you to drag and drop a meeting booking button into your designs. These buttons allow your recipients a convenient opportunity to schedule meetings, phone calls and demonstrations with your staff, accessing their real-time availability in the process.

    The Exclaimer Signature Feedback Power Up makes it easy to add surveys to your email signatures and use them to gather real-time feedback. Including these 1-click surveys allows customer experience leaders to accurately measure CSAT and NPS with higher response rates than alternatives helping to achieve sales, support and customer retention objectives. Better yet, real-time email alerts make it easy to action every piece of feedback with an appropriate response to the benefit of the customer. 

     

    10th February 2022

    What's New?

    Exclaimer Cloud - Send on Behalf

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    You can now apply the signature of the individual you are sending on behalf of to your email messages - when signatures are applied using server-side. This is useful in situations where receptionists or admin staff are responsible for sending emails on behalf of others.

    Previously, Exclaimer Cloud read and applied signatures based on the address in the Sender header; these messages always had the signature appended of the person actually sending the email.

    Now, with the Send on Behalf option enabled, Exclaimer Cloud will look at the From header which contains the address of the user (or group/shared mailbox) for whom the email is being sent on behalf of. This results in the signature assigned to this mailbox being applied, generated using the user details for that mailbox.

    31st January 2022

    What's New?

    Exclaimer Cloud - Sender and Recipient rules support wildcards

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    The Signature Senders and Signature Recipients now support the use of * wildcard. This feature can be useful in various scenarios, some of them are listed below:

    • In large organizations where it is not convenient to enter hundreds of email addresses manually. 

    • In organizations with multiple brands and many domains. Example: Let's assume your organization is called 'Greenorg' and it has many domains, such as Greenorg.com, Greenorg.de, Greenorg.fr. You can now easily add a logo or signature for anyone with the email address Greenorg.*  

    • In organizations where you wish to use a specific signature for selected domains. Example: You may wish to use a specific German language signature for any email going to an email address ending in *.de

    18th January 2022
     

    What's New?

    Exclaimer Cloud User Details Upload via CSV

    Affects 

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    You can now easily upload user attributes or overwrite the existing data that is read from the Azure Active Directory. If you want individual users to edit their own contact details, then please see how users can manage their contact details. 

    But, if you wish to make edits at a larger scale, then User Details Upload via CSV is the recommended option.

    11th January 2022
     

    What's New?

    Exclaimer Cloud User Photos bulk upload 

    Affects 

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    Previously, you could import user photos (one by one) to Exclaimer Cloud so that they could be added to the email signatures.

    Now, with this release, you can easily import multiple user photos at once via the automatic user matching functionality based on file names. This means all user photo files are matched to the users by the name of the file against their Email Address or Display Name, as set in the Active Directory. 

    11th January 2022
     

    What's New?

    Exclaimer Cloud Editor role 

    Affects 

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    We have been working hard, behind the scenes, to refine the Admin and Editor roles in the new UI. This is to make it easier for you to navigate and it provides an important step towards self-service.

    When working with Exclaimer Cloud, there are two types of users to consider:

    • Admin: These users can view and edit all folders and signatures; they can also add new folders and grant/remove folder access for editors.

    • Editor: These users cannot view/perform the configuration options and can only access signatures that are:
      - in the root folder (assuming that the root folder is set for global access) and
      - within folders to which they have been granted access.

    Although all configuration sections, signatures and folders are displayed; but, if you are signed in as an Editor you will see a banner, at the top, with a message that some of the options are not available and can only be modified by an Exclaimer Cloud Administrator. For more information on permissions, please see the Difference between Editors and Admin?  

    22nd November 2021
     

    What's New?

    Exclaimer Cloud resizing signature preview

    Affects 

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    We've listened to your feedback and implemented this feature in the new UI Signature Designer - you can now resize the Preview pane. 

    By default, the Preview pane is set to half of the height of the Signature Designer; but, you can drag the bar up and down to change the height ratio of the Preview pane within the Signature Designer.

    25th October 2021

     

    What's New?

    Exclaimer Cloud Microsoft 365 onboarding process

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    All users

    Description

    It's been some time since we launched our new User Interface and we are very grateful for your feedback - it has helped us identify areas we can work on to continue to enhance your user experience.

    In this release, we have focussed on the Microsoft 365 onboarding process.

    The Configuration consists of the following sections:

    • Connect to Microsoft 365: This covers all the options to help you successfully configure your Exclaimer Cloud - Signatures for Microsoft 365 subscription. 

    • Manage User Data: This covers all the options to help you manage user contact details and user data in a signature.

    • Manage Mail Flow: This covers all the options to help you manage your mail flow setup.

    • Outlook Signatures: This allows you to set Outlook client restrictions to determine what changes users can make to their signatures locally if your subscription is configured to use the Cloud Signature Update Agent. 
      NOTE: The options within this section are not available in the new UI for this release.
      This page describes the steps to set Outlook Client restrictions as available in the old UI.
    • Exchange on-Premises: This allows users who use both Microsoft 365 and On-Premises Exchange to utilize all the benefits of the full Exclaimer Cloud solution (such as the template designer on a friendly web-based user interface) for all their mailboxes; without migrating from their On-Premises Exchange environment into Cloud. 
      NOTE: The options within this section are not available in the new UI for this release.
      This page describes the steps on how to use the Exchange On-Premises feature as available in the old UI.

    Also, all features in the new UI are equipped with context-sensitive help to guide you on how to use the particular feature. And, don't forget to take a look at our Frequently Answered Questions page.

    5th June 2021
     

    What's New?

    Empty Sender emails blocked

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Exclaimer Cloud - Signatures for Google Workspace

    Users

    All users

    Description

    As of 5th October, Exclaimer Cloud will no longer process messages that do not contain a valid sender through the service. 

    Please see what to do if your email is rejected and you receive a Non-Delivery Report [501.5.1.8 Your message couldn't be delivered because the email has no mail from address].

    29th June 2021
     

    What's New?

    Exclaimer Cloud Tour

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Exclaimer Cloud - Signatures for Google Workspace

    Users

    All users

    Description

    We have exciting news!

    Exclaimer is reaching out to 'non-IT personas' to try the Exclaimer product for free, for 14 days.

    You can, as a non-IT persona, explore Exclaimer Cloud and create your own email signatures. 

    You don't need to have any IT experience - just follow our built-in walkthrough guide to help you, step-by-step, create your very own email signature.

    But, if you are unsure about the setup, you can invite an IT Admin to set this up for you.

    25th May 2021

    What's New?

    Exclaimer Cloud Outlook Add-in

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    All users

    Description

    The Exclaimer Cloud Outlook Add-in feature is now available for you to use on Outlook Web, and it will be available for Outlook Desktop soon.

    This feature enriches client-side signatures by adding signatures directly to an email in real-time without any additional installations.

    You can select the most appropriate email signature whilst you compose your email on Outlook Web, from the list of all your signature templates. This means you can see all of the signature templates assigned to you via a drop-down menu, providing a more 'visual' experience when it comes to choosing which template is appropriate for which email conversation. 

    We have also made changes to the Exclaimer Cloud Signatures download page which now consists of three options: Outlook Web, Windows Desktop and macOS.

    NOTE: You can either install the Exclaimer Cloud Outlook Add-in for your own account or an IT team member can deploy the signatures to every user within the organization.

    27th April 2021

    What's New?

    Exclaimer Cloud Outlook Add-in

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    All users

    Description

    This feature is currently in Early Access. If you are interested, please register for participation here

    The Exclaimer Cloud Outlook Add-in enriches client-side signatures by adding signatures directly to an email in real-time without any additional installations.

    You can select the most appropriate email signature whilst you compose your email in Outlook (for OWA), from the list of all your signature templates. This means you can see all of the signature templates assigned to you via a drop-down menu, providing a more 'visual' experience when it comes to choosing which template is appropriate for which email conversation.

    NOTE: You can either install the Outlook Add-in for your own account or an IT team member can deploy the signatures to every user within the organization.

    26th April 2021

    What's New?

    New Purchase method (self-service)

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Exclaimer Cloud - Signatures for G Suite

    Users

    All users

    Description

    The following new functionality is included in this release:
    A new Purchase flow (to assist with self-service) is now available for you to use.
    You can purchase Exclaimer Cloud from the portal and it will be processed automatically. 

    NOTE: If you are a reseller, the new purchase flow method is also available for you, but your subscriptions will need to be manually reviewed as a 'sub due'.

    31st March 2021

    What's New?

    Text Direction (within Text properties, Signature Designer)

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Exclaimer Cloud - Signatures for G Suite

    Users

    All users

    Description

    The following new functionality is included in this release:

    You can now change the direction of the selected text within your signature. As required, you can choose from the different options available: Inherit, Left to right or Right to Left.

    25th February 2021

    What's New?

    Exclaimer Cloud -  G Suite IP addresses

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Exclaimer Cloud - Signatures for G Suite

    Users

    Exclaimer Cloud Administrators 

    Description

    The following new enhancement is included in this release:

    Instead of four fixed IP addresses for G Suite routing in the US and EU regions, we now have 32 IP addresses - this will increase reliability and performance between Exclaimer and G Suite.

    CAUTION!
    - You will need to change the host and IP addresses in your Content Compliance email routing.

    - You do not need to update your Simple Mail Transfer Protocol (SMTP) records if you are already using the regional SPF.

    09th February 2021

    What's New?

    Exclaimer Cloud - Customer Thermometer 

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Exclaimer Cloud Administrators 

    Description

    The following new functionality is included in this release:

    You can now add a Customer Thermometer to your email signatures, in the Exclaimer Signature Designer either by:

    - Linking your Customer Thermometer subscription to your Exclaimer Cloud subscription via an API key

    or

    - Pasting the customer thermometer survey into the Exclaimer Signature Designer.

    Customer Thermometer is a great way to gain feedback from the services your company provides. 

    NOTE: Exclaimer has an exclusive partnership and integration with Customer Thermometer, including preferential pricing for Exclaimer customers.

    Before you add the Customer Thermometer element to your signature, learn more about getting started with Customer Thermometer and the value of 1-click surveys in email signatures.

    02nd February 2021

    What's New?

    Exclaimer Cloud - New User Interface

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    Exclaimer Cloud Administrators 

    Description

    We are working hard on redesigning the new User Interface (UI) to provide you with a better, informative and consistent experience.

    As mentioned earlier, we are rolling out the new UI in phases and some of the functionality is not available 'yet'. Today, we are excited to announce that you can now Delete signatures and Move signatures in the new UI.

    For this release, you will still need to access the following from the old UI:

    • Configuration Settings
    • Sign out option 
    • Signature/folder actions, which includes Exporting signatures. 
    • Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).  

    We look forward to hearing your feedback, both on the experience of the new UI and this online guide.

    1st February 2021


    What's New?

    Exclaimer Cloud - Signatures for Exchange 

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users 

    Exclaimer Cloud Administrators 

    Description

    The following new functionality is included in this release:

    You can now set up an Office 365 subscription for On-Premises Exchange Server.

    This means a licensed Exchange Online mailbox is no longer required to configure Exclaimer Cloud to utilize server-side signatures when all your mailboxes are hosted in your On-Premises Exchange environment.

    12th January 2021


    What's New?

    Exclaimer Cloud - Customer Thermometer

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users 

    Exclaimer Cloud Administrators 

    Description

    The following new functionality is included in this release:

    Customer Thermometer is a great way to gain feedback from the services your company provides. 

    You can now add a Customer Thermometer (as a signature element) to your email signature from the Signature Designer.

    18th December 2020


    What's New?

    Exclaimer Cloud - New User Interface

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    Exclaimer Cloud Administrators 

    Description

    Exciting news - The Exclaimer Cloud new UI now supports multiple languages.

    The default language selected is based on your browser language. If required, you can always change the language from the drop-down.
    (Your chosen language is saved between sessions, but if you log in through a different device then you will need to select your required language again.)  

    Wishing you a very happy holiday season and a wonderful New Year.

    14th December 2020


    What's New?

    Signature Rules

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Exclaimer Cloud Administrators 

    Description

    The following new enhancement is included in this release:

    You can now use Active Directory (AD) fields (within curly brackets { }) to exclude a signature from being applied onto 'specific sender' reply emails.

    CAUTION! For Exclaimer Cloud to exclude a signature from being applied onto specific sender reply emails, you need to make changes to both - the Signature Rules and your signature design.

    02nd December 2020


    What's New?

    Exclaimer Cloud - New User Interface

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    Exclaimer Cloud Administrators 

    Description

    We are back with another exciting feature in the new UI: the Signature Rules Tester.

    The Signature Rules Tester is an interactive tool to help you examine the process of sending an email from a defined user (sender) to a defined recipient and see how and why a signature is applied. You can also preview the email with the signatures applied. 

    For this release, you will still need to access the following from the old UI:

    • Configuration Settings
    • Sign out option 
    • Signature/folder actions, which include Delete, Move and Export 
    • Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).  

    We look forward to hearing your feedback, both on the experience of the new UI and this online guide.

    19th November 2020


    What's New?

    Exclaimer Cloud  - Transport Rule (Out of Office messages) 

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Exclaimer Cloud Administrators 

    Description

    A new Transport Rule has been added to prevent Out of Office messages from being sent to Exclaimer Cloud. 

    To avoid Out of Office messages from being blocked in the future, please ensure that you either upgrade your existing subscription for the new transport rule or re-run the setup wizard to enable the new transport rule. 

    WARNING! The Upgrade Rule option will not be visible if the new Transport Rule has already been set up via the Setup wizard (if you are a new customer) or if the Upgrade wizard has already been run before.

    17th November 2020


    What's New?

    Exclaimer Cloud - New User Interface

    Affects

    Exclaimer Cloud - Signatures for Microsoft 365

    Users

    Exclaimer Cloud Administrators 

    Description

    It has been almost a month since we announced the release of our new User Interface (UI) and we've received some great feedback!  

    As mentioned earlier, we are rolling out the new user interface in phases and some of the functionality is not available 'yet'. We promised to keep you updated when we release more functionality - so here we are again: we are excited to announce that you can now Duplicate signatures and Re-order the sequence of signatures in the new UI. You can also Search for any existing signatures. 

    For this release, you will still need to access the following from the old UI:

    • Configuration Settings
    • Signature Rules Tester
    • Sign out option 
    • Signature/folder actions, which include Delete, Move and Export 
    • Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).  

    Your feedback is valuable to help us enhance your user experience and enable you to quickly and easily create, edit and manage your email signatures. Please let us know what you think both on the experience of the new UI and this online guide - again, thank you in advance!

    26th October 2020 


    What's New?

    Exclaimer Cloud - New User Interface

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Exclaimer Cloud Administrators 

    Description

    We’re excited to announce the release of our new User Interface (UI) - we took your suggestions on board and have completely revamped the look and feel of the Exclaimer Cloud user interface. The new modern, faster and responsive user interface allows you to quickly and easily create, edit and manage your email signatures.

    We are rolling out the new user interface in phases, and some of the functionality is not available yet. We'll keep you updated as and when we release more functionality.

    For this release, you will still need to access the following from the old UI:

    • Configuration Settings
    • Signature Rules Tester
    • Signature/Folder Re-order option
    • Sign out option 
    • Signature/folder actions, which include Delete, Move, Export and Copy
    • Signature Search 
    • Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).  

    We look forward to hearing your feedback, both on the experience of the new UI and this online guide - thank you in advance!

    19th October 2020 


    What's New?

    Cloud Signature Update Agent for Windows

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Exclaimer Cloud Administrators 

    Description

    The following new enhancement is included in this release:

    Exclaimer Cloud now uses the latest generation of the Microsoft Authentication Library (MSAL) to carry out authentication. Previously, Exclaimer Cloud used Active Directory Authentication Library (ADAL).

    By using the latest generation of MSAL, Exclaimer has access to the latest bug fixes and improvements from Microsoft and improved capabilities with the latest security offerings from Microsoft and other third parties.

    NOTE:
    Microsoft Authentication Library (MSAL) enables developers to acquire tokens from the Microsoft identity platform endpoint in order to authenticate users and access secured web APIs. It can be used to provide secure access to Microsoft Graph, other Microsoft APIs, third-party web APIs, or your own web API. MSAL supports many different application architectures and platforms including .NET, JavaScript, Java, Python, Android, and iOS.
    - text taken from Overview of Microsoft Authentication Library (MSAL).

    07th September 2020 

    What's New?

    Sender Exceptions

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Administrators

    Description

    The following new functionality is included in this release:

    You can now select specific users, groups or domains that you want to include or exclude 'as senders' for the selected signature.

    The Select senders window now consists of two tabs: Include and Exclude.

    The Include tab displays a list of all people/groups who will be included 'as sender' for the selected signature, while the Exclude tab displays a list of all people/groups who will not be included 'as sender' for the selected signature. 

    You can also add users or groups you want to include or exclude to use the selected signature.  

    04th September 2020 

    What's New?

    Cloud Signature Update Agent for Windows

    Affects

    Exclaimer Cloud - Signatures for Office 365

    Users

    Administrators

    Description

    The following new enhancement is included in this release:

    The Download page for the Cloud Signature Update Agent for Windows now reflects compatibility with Windows 8 (compatibility with Windows 7 and Outlook 2010 has been removed).

    We recommend: If you download the latest version of the Cloud Signature Update Agent for Windows then don't make any changes to the 'Send Pictures with Documents' registry key.

    The latest version of the Cloud Signature Update Agent for Windows now, by default, removes the 'Send Pictures with Documents' registry key. 

    29th July 2020

    Nature of Change:

    New Enhancement

    Affects 

    Administrators 

    Description

    The following new enhancement is included in this release:

    The latest version of the Cloud Signature Update Agent for Windows now uses the Word API to save the signatures.

    20th July 2020

    Nature of Change:

    New Functionality

    Affects 

    Administrators 

    Description

    The following new functionality is included in this release:

    The Outlook Web Signatures functionality adds signatures to Outlook Web for Office 365 mailboxes.

    In order to use this functionality, you need to first activate the Outlook Web Signatures. Then, you need to enable and grant permissions to allow the Outlook Web Signatures to read and write signatures to your mailbox settings. 

    18th June 2020

    Nature of Change:

    Enhancement

    Affects 

    Administrators 

    Description

    The following new enhancement is included in this release:

    The latest version of the Cloud Signature Update Agent for Windows can now set or unset the ‘DisableRoamingSignaturesTemporaryToggle’ registry key.

    We recommend: 

    - If you already have the Cloud Signature Update Agent installed via the ClickOnce application, then you don't have to do anything - the agent will automatically update 'to disable the roaming signatures'. 

    - If you have installed the Cloud Signature Update Agent for Windows via Group Policy Objects (GPO) then you need to download and update the MSI assigned to your policy. 

    - If you have installed the Cloud Signature Update Agent for Windows (not via GPO) then you can also install the MSI directly onto your computer. 

     

    NOTE:  
    For more information on the client-side agent to prevent Microsoft from updating the mailbox see Microsoft Outlook Roaming Signatures.

    For more information on how to manually disable the Microsoft Outlook Roaming Signatures feature see How to disable the Microsoft Outlook Roaming Signatures feature.

    17th June 2020

    Nature of Change:

    New Functionality

    Affects

    Administrators 

    Description

    The following new functionality is included in this release:

    Exclaimer Cloud Signatures for Exchange is a new feature added to Exclaimer Cloud that allows users, who use both Office 365 and On-Premises Exchange, to utilize all the benefits of the full Exclaimer Cloud solution (such as, the template designer on a friendly web-based user interface) for all their mailboxes; without migrating from their On-Premises Exchange environment into Cloud. 

    To make use of this new feature, you need to install an Exclaimer Transport Agent on all your Exchange servers - these will act as a gateway to the Exclaimer Cloud Signature Service and will imprint your mail with the signatures.

    9th June 2020

    Nature of Change:

    New Functionality

    Affects

    Administrators

    Description

    The following new functionality is included in this release:

    You, as an administrator, can now view signature application logs from the Exclaimer Cloud. The Diagnostics Log Viewer allows you to view and search messages - to identify which signatures were applied to your email or pushed to your email client, along with a breakdown of the rules evaluation, for G Suite and Office 365 subscriptions.  

    21st May 2020

    Nature of Change:

    New Functionality

    Affects

    Administrators 

    Description

    The following new functionality is included in this release:

    The Cloud Signature Update Agent now allows you to synchronize signatures directly with the user's Outlook on macOS, as well as Apple Mail. 

    You will need to do an install for macOS to implement this functionality. 

    Significant changes have also been made within the user interface, such as: